Major Online Disruption Affects Numerous Sites and Apps

A widespread web outage has affected dozens sites and apps globally, as users reporting problems getting online following issues at Amazon’s online infrastructure platform.

The affected platforms comprise Snapchat, the gaming platform Roblox, the messaging service Signal, and Duolingo, as well as a host of Amazon-operated services including its key e-commerce site and the Ring security home security firm.

In the UK, Lloyds bank was disrupted along with its branches the bank Halifax and the Scottish bank, with further notifications of issues accessing the HMRC online portal on that morning. Also in the UK, many Ring device owners used social media to complain their security devices were failing.

In the UK alone, accounts of problems on particular platforms totaled the many thousands for each platform.

The company stated that the outage originated in the east coast of the United States at AWS, a section that provides essential internet framework for many firms, who rent out resources on Amazon servers. The cloud platform is the most extensive online services platform.

Shortly after the start of the day (PDT) in the US (morning UK time), Amazon confirmed “elevated problem frequencies and delays” for AWS services in a zone on the east coast of the America. The ripple effect appeared to hit apps worldwide, and the Downdetector site indicating problems with the identical platforms in different parts of the world.

Cisco’s Thousand Eyes, a service that monitors internet outages, also reported a increase in outages on Monday morning, and numerous instances situated in the state of Virginia, the region of Amazon’s US-East-1 region where the company stated the outage started.